As Skin Republic sells products both directly and indirectly (through distributors) to retailers, we are unable to process returns for purchases made outside www.theskinrepublic.ch
If you wish to return a product from Skin Republic , please contact your point of purchase in accordance with the retailer's return policy for a refund or exchange. We recommend that you always keep your receipt and check the retailer's return policy.
If for any reason you do not wish to keep a product ordered on theskinrepublic.ch, you can return new and unused items within 14 days of receipt. We will refund the purchase cost of the products less shipping and handling changes. Items must be returned in their original condition. No refunds will be given for used products. If you receive a defective or incorrect product, please return the item to us within 14 days. We will refund you the purchase cost, including the return shipping.